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Value of service reliability

Sullivan, Michael J, Josh A Schellenberg, and Marshall Blundell. Updated Value of Service Reliability Estimates for Electric Utility Customers in the United States. 2015.
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Sullivan, Michael J, Matthew G Mercurio, and Josh A Schellenberg. Estimated Value of Service Reliability for Electric Utility Customers in the United States. 2009.
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Sullivan, Michael J, Matthew G Mercurio, Josh A Schellenberg, and Joseph H Eto. "How to Estimate the Value of Service Reliability Improvements." IEEE Power and Energy Society General Meeting. Minneapolis, MN: IEEE, 2010. 5.

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