Purchasing Power and Related Services: A Window into Customer Preferences

Across the country, states are moving rapidly to restructure markets for electricity and related services. At least two primary paths to restructuring have emerged: (1) the initiation of pilot programs designed to open a portion of the market to retail competition, and (2) the initiation of full retail competition on a future date certain. While a number of states have already introduced pilots, no states have actually commenced full retail competition. Three (California, New Hampshire and Massachusetts) are scheduled to do so within the next year