%0 Report
%K Load flexibility
%K Utility regulation
%K Regulated Electric Utility Business Models
%K Efficiency & Load Flexibility
%A Guillermo Pereira
%A Cynthia Regnier
%D 2025
%R 10.20357/B76P5M
%T Business Models for Scaling Demand Flexibility: Volume II – Customer relationship management strategies, challenges, and lessons learned from U.S. programs
%U https://escholarship.org/uc/item/5wj7j30z
%V 2
%8 12/2025