%0 Report %K Energy Markets and Policy Department %K Power system reliability %K Electricity reliability trends %K Consortium for electric reliability technology solutions (certs) %K Power outages %A Leora Lawton %A Michael J Sullivan %A Kent Van Liere %A Aaron Katz %A Joseph H Eto %C Berkeley %D 2003 %I Lawrence Berkeley National Laboratory %P 86 %T A Framework and Review of Customer Outage Costs: Integration and Analysis of Electric Utility Outage Cost Surveys %2 LBNL-54365 %8 11/2003