TY - GEN KW - Energy Markets and Policy Department KW - Energy Analysis and Environmental Impacts Division KW - Contractor sales training KW - Home energy upgrades KW - Workforce development AU - Megan A Billingsley AU - Elizabeth Stuart AB -

Many comprehensive home energy efficiency programs rely on contractors as the customer-facing "front line" to sell energy improvements. Adding sales skills to contractors' existing technical expertise is key to converting more assessments into comprehensive home energy upgrades. Leading programs recognize the need to support contractors with sales and business training to help them succeed and to support the growth of the home performance industry for the long term. A number of contractor sales training efforts are emerging, including some programs that are seeing encouraging early results.

BT - Clean Energy Program Policy Brief C2 - LBNL-5066E CY - Berkeley DA - 08/2011 N2 -

Many comprehensive home energy efficiency programs rely on contractors as the customer-facing "front line" to sell energy improvements. Adding sales skills to contractors' existing technical expertise is key to converting more assessments into comprehensive home energy upgrades. Leading programs recognize the need to support contractors with sales and business training to help them succeed and to support the growth of the home performance industry for the long term. A number of contractor sales training efforts are emerging, including some programs that are seeing encouraging early results.

PB - LBNL PP - Berkeley PY - 2011 EP - 5 T2 - Clean Energy Program Policy Brief TI - Contractor Sales Training: Providing the Skills Necessary to Sell Comprehensive Home Energy Upgrades ER -